As we age, there will come a time when we are no longer able to do the things we used to, especially when it comes to our care when opting to age in place. With the option of enlisting the assistance of a home care agency or hiring a private Care Worker, there are a few things to take into consideration.
At Home Care Assistance, your health and well-being are our priority, and by offering consistent care, you have greater control and peace of mind. Whether hiring a private Care Worker or employing an agency, it is important to consider the following:
Finding a Worker
If you choose to hire a private Care Worker, you will need to advertise for what you need. You will also need to interview applicants, as well as perform background checks yourself. By going through a Home Care Agency, we do the hard yards for you, by finding suitable workers and conducting thorough background and police checks, as well as references, to ensure that the Care Workers coming into your home have been appropriately screened.
Paying a Care Worker
Choosing to hire a private Care Worker will mean taking care of, and ensuring they are paid the industry rate including overtime, as well as taking care of any tax obligations and appropriate insurance. Understanding these obligations can be confusing and often time-consuming, which is why going through a Home Care Agency is a better option for those not wanting the hassle. At Home Care Assistance, we take care of all of this for you, ensuring that all relevant laws are complied with, that your Care Worker is appropriately paid, and that the necessary insurance is in place to protect you and our staff at all times.
Handling Complaints
While we all hope to never have to deal with a complaint by or against a Care Worker, the reality is, that complaints do unfortunately happen. In October to December 2022, 2,230 complaints were directed against aged care services. Investigating and handling a complaint yourself can be difficult and stressful, but at Home Care Assistance, we have staff who are experienced in handling contentious situations and complaints, ensuring that they are dealt with fairly and efficiently.
Scheduling Issues
When hiring a private Care Worker, you will need to handle all scheduling issues that may arise when it comes to calling in sick, taking days off or quitting unexpectedly. At Home Care Assistance, this is taken care of for you. We will immediately arrange for a replacement – even if it is short notice, which provides added reassurance and reliable care.
When it comes to aging in place, you want to be assured of quality, reliable care. While you might consider hiring a private Care Worker, vs. a home care agency, it is important to understand the difference. At Home Care Assistance, we take the pain out of the process, while giving you peace of mind and more quality time spent with loved ones.
Support of an in-home care agency like Home Care Assistance, can bring enormous benefit and comfort to your quality of life while living independently at home. Home Care Assistance has viable solutions when it comes to supporting independent living. For more information, get in touch with a Home Care Assistance near me today.
As a leading age care provider, Home Care Assistance offers tailored in-home care services for older Australians, enabling them to live happier and healthier lives in the comfort of their own homes.
We offer private and government subsidised Care Packages and have office locations that are a registered NDIS provider. Our Care Workers undergo extensive training in order to deliver unmatched in-home aged care services where people can continue ageing in place. We are proud ambassadors of the My Aged Care government funded aged care program, enabling Australians to successfully navigate the process and gain approval for in-home care support packages. Home Care Assistance offers hourly care, specialised care, Alzheimer’s and Dementia care, hospital to home care, and 24 hour in home care.